At FurryPetsStore, we understand that when you order products for your furry friends, you want them delivered quickly and safely. That’s why we’ve designed a delivery system that combines speed, reliability, and affordability to bring premium pet products to your doorstep, wherever you are in the world.

Quick Summary: We process orders within 1-2 business days. Choose between our fast Standard Shipping (10-15 days) with DHL/FedEx or Free Shipping (15-25 days) with EMS for orders over $50.

Our Shipping Options

Standard Shipping – $12.95

For pet parents who can’t wait to see their furry friends enjoy their new products:

  • Processed within 1-2 business days
  • Delivered via DHL or FedEx
  • Estimated delivery: 10-15 days after dispatch
  • Tracking number provided
  • Available worldwide (except Asia and some remote areas)

Perfect for when you need that new collar, bed, or toy just a little faster!

Free Shipping (Orders Over $50)

For those stocking up on premium pet essentials:

  • Processed within 1-2 business days
  • Delivered via EMS
  • Estimated delivery: 15-25 days after dispatch
  • Tracking number provided
  • Available worldwide (except Asia and some remote areas)

Ideal for larger orders of pet food, multiple toys, or when you’re refreshing your pet’s entire wardrobe!

Delivery Areas

We ship globally to pet lovers everywhere, with just a few exceptions:

  • Currently unavailable in most Asian countries
  • Some remote areas may have extended delivery times

If you’re unsure about delivery to your location, our customer care team at [email protected] will be happy to help.

Tracking Your Order

We know how exciting it is to anticipate your pet’s reaction to their new goodies! That’s why:

  • You’ll receive a confirmation email when your order ships
  • This email will include your tracking number
  • Click the tracking number to follow your package’s journey

Delivery FAQs

How long does order processing take?

We process all orders within 1-2 business days (excluding weekends and holidays). During peak seasons like holidays, processing may take slightly longer.

What if my order hasn’t arrived within the estimated time?

While most deliveries arrive within our estimated windows, sometimes customs or other factors can cause delays. If your order is significantly late, please contact us at [email protected] and we’ll investigate.

Do you offer express shipping?

Currently, we offer our Standard and Free Shipping options. We’re always evaluating new shipping methods to better serve our pet-loving community!

Can I change my shipping address after ordering?

If your order hasn’t been processed yet (within 24 hours), we may be able to update the address. Contact us immediately at [email protected].

Remember: We stand behind all our products. If you’re not completely satisfied, you can return items within 15 days of receipt. See our Returns Policy for details.

At FurryPetsStore, we’re committed to making pet ownership easier and more joyful – and that includes getting your purchases to you as efficiently as possible. Happy shopping, and may your deliveries bring many wagging tails and happy purrs!

Have more questions? Our pet-loving customer service team is always here to help at [email protected].